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Q: How long have you been in business?
A: Sagemind Solutions was formed in 1999 and has been hosting clients around the world ever since. |
Q: How quickly will my account be setup?
A: Your account will be activated in under 6 hours upon your order submission on our secure ordering form. |
Q: What guarantees do you offer?
A: We offer a 30 day money back guarantee as well as an uptime guarantee. |
Q: Will I be able to check my billing status at all times?
A: Yes. Our secured-online billing system is available 24/7, and will allow you to check your billing status and print out any invoices at any time. |
Q: What steps do I take to transfer my existing site to you?
A: Once you've signed up and received your Welcome e-mail, you will see the two nameservers that you need to use to modify the DNS servers for your domain. Further instructions will be provided in the Welcome e-mail. |
Q: How can I access the online tutorials and the documentation?
A: Our tutorials can be found at our SupportSummit web site. |
Q: Do you allow reselling of your services?
A: Yes, we take it a step further and give you the option to be your own web hosting business.
We provide the storage, and bandwidth at an affordable price. We maintain the technical end of
our services, while you focus on sales and marketing. Check out our reseller center for more information.
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Q: What will happen if I go over my bandwidth limit?
A: While most hosting providers immediately suspends your site without warning, our customers will receive an automated reply when they are approaching their bandwidth limit. from that point, you can contact us to suspend the site when the bandwidth limit is reached, or we can bill you for each GB over your allowance. |
For questions about ordering hosting services, or any other pre-sales questions, please send us an email to our sales department.
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