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July 1, 2004
Sagemind Solutions is proud to present our new web site. With all new plans, and a new look, our optimized site navigation will assist you in finding the plan that suits you best.
 
 
June 13, 2004
We have introduced our new reseller packages. Create, grow, and manage your own web hosting company without the overhead of system administration. Check out the Reseller Center for more information.
 
May 7, 2004
Our online documentation along with our flash tutorials sets have been updated.
 
Customer Support
 
 

Sagemind Solutions realizes that good people are critical to the success of  our business.  We pride ourselves on the skills and professionalism of our staff, and do everything possible to ensure
our customer's expectations are not only met, but exceeded.

Sagemind Solutions utilizes an off network support center called Support Summit.   Support Summit is hosted in a different geographically located datacenter.  This provides you with 24/7/365 support even if our main network is unreachable.

High availability technical support, fast response times, and friendly staff are all part of Support Summit.

 

Support Documentation:
Extensive documentation on the cPanel interface is provided for all clients.  This information will assist you with the navigation, and use of all features included with cPanel.  Flash tutorials are provided for certain features which include step by step instructions.  Access to the documentation is included in your welcome email.

Be sure to check out our F.A.Q. to answer any pre sales questions you may have.  For any unanswered questions, please email the sales department.

Billing Center:
From here, you can view your current account status as well as view your complete account history -- every payment, every renewal and every credit. Not only can you update your personal information, your invoices can also be obtained and printed for your records. The billing center also requires a separate login. You will be given your login information for our billing center upon signup.