Sagemind Solutions realizes that good people are critical to the success of our business. We pride ourselves on the skills and professionalism of our staff, and do everything possible to ensure
our customer's expectations are not only met, but exceeded.
Sagemind Solutions utilizes an off network support center called Support Summit. Support Summit is hosted in a different geographically located datacenter. This provides you with 24/7/365 support even if our main network is unreachable.
High availability technical support, fast response times, and friendly staff are all part of Support Summit.
Support Documentation:
Extensive documentation on the cPanel interface is provided for all clients. This information will assist you with the navigation, and use of all features included with cPanel. Flash tutorials are provided for certain features which include step by step instructions. Access to the documentation is included in your welcome email.
Be sure to check out our F.A.Q. to answer any pre sales questions you may have. For any unanswered questions, please email the sales department.
Billing Center:
From here, you can view your current account status as well as view your complete account history -- every payment, every renewal and every credit. Not only can you update your personal information, your invoices can also be obtained and printed for your records. The billing center also requires a separate login. You will be given your login information for our billing center upon signup.
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